Privacy Policy of Almaty WeaveStream
Almaty WeaveStream (address: улица Тимирязева, Almaty, 500060, KZ; phone: +77066252224), provides a comprehensive online movie streaming experience. Your privacy is paramount to us. This Privacy Policy outlines how our online platform, offering a curated selection of Kazakh and international films, documentaries, and series, personalized recommendations, high-definition streaming, offline viewing, multiple device compatibility, and exclusive textile-themed content, collects, uses, and protects your personal data. We are committed to transparency and compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
1. Information We Collect
We collect various types of information to provide and improve our services.
- Information You Provide Directly: This includes data collected when you register for an account (e.g., name, email address), subscribe to our services (e.g., payment information), communicate with customer support, or participate in surveys and promotions.
- Usage Data: We automatically collect information about how you interact with our service. This includes your viewing history, search queries, preferences, device information (e.g., device type, operating system, unique device identifiers), IP address, browser type, and interaction with our content, including the exclusive textile-themed channel.
- Cookies and Tracking Technologies: Our site uses cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze usage patterns, personalize content and recommendations, and manage advertising.
2. How We Use Your Information
The information we collect is used for various purposes to deliver and enhance our comprehensive online movie streaming experience:
- Service Provision: To create and manage your account, process your subscriptions, provide access to curated films, documentaries, and series, enable high-definition streaming and offline viewing, and ensure multiple device compatibility.
- Personalization and Recommendations: To offer personalized content suggestions, including from our textile-themed channel, based on your viewing history and preferences, improving your overall experience.
- Communication: To send you service-related notifications, updates, marketing communications (if you have opted in), and respond to your inquiries.
- Service Improvement: To understand how our users interact with our platform, analyze usage trends, troubleshoot issues, and develop new features and content.
- Security and Fraud Prevention: To protect our service and users from fraudulent activities, unauthorized access, and other security threats.
- Legal Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data analytics, hosting, customer support, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: If required by law, subpoena, or other legal process, or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service or to protect the security or integrity of our service; and/or (c) exercise or protect the rights, property, or personal safety of Almaty WeaveStream, our users, or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure data storage. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
6. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain information for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Service, take action we deem necessary to protect the integrity of our service or other users, or take other actions otherwise permitted by law.
7. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site and, where appropriate, by other communication channels. Your continued use of our service after such modifications constitutes your acknowledgement of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Almaty WeaveStream
улица Тимирязева,
Almaty, 500060, KZ